Manage the use of public space more efficiently
From application to enforcement: one integrated digital process for citizens, businesses and local authorities
Spotbooking helps local authorities manage public space use from one central platform. Applications for a move, container, construction site, access permit or transit permit are submitted and processed entirely online, then followed up in the field. Integrations with Flemish government data sources and external platforms keep information up to date and secure.
Built-in reporting gives local authorities a clear view of cases, processing times and financial flows, helping them make better policy decisions and improve services.
Do you recognise these challenges in your permit management?
Do you recognise these challenges in your permit management?
- Applications come in through different channels.
- Staff have to re-enter or request information.
- Cases require extensive manual follow-up.
- Advice and input need to be coordinated across departments.
- Citizens expect fast, digital services.
- Enforcement teams need up-to-date information in the field.
- Policy information is often scattered across different cases.
Applications for a move, container, construction site, access permit or transit permit are submitted and processed entirely online, then followed up in the field.
One digital process from application to inspection
One digital process from application to inspection
Spotbooking brings the entire permit process together. Applicants submit their case online. For the temporary use of public space, they indicate the location themselves on a map. Access and transit permits are managed based on vehicle and licence plate data.
Staff review applications, request advice and approve or reject them. Approved permits are immediately available for enforcement. Spotbooking can also integrate with government portals, payment platforms, and enforcement systems.
Key capabilities:
- Permits for the use of public space, low-emission zones, low-traffic zones and heavy transport
- On-site inspections and enforcement
- Reporting and policy support
- Integration with digital payment platforms
- Integration with GIPOD, MAGDA and Mijn Burgerprofiel
- Connections with ANPR and enforcement systems
Less fragmentation. More control.
Less fragmentation. More control.
Spotbooking does more than digitise the application process. It connects applications, advice, decisions and enforcement. Applicants enter the required information themselves. Staff always work with up-to-date data. And information only needs to be entered once.
Its modular structure also means you can start small and add functionality later. Integrations with GIPOD, MAGDA and Mijn Burgerprofiel ensure Spotbooking fits into existing government processes.